Terms&Conditions
THE TERMS AND CONDITIONS SET OUT BELOW INCLUDING THE PAYMENT AND DELIVERY TERMS APPLY IN THE VERSION ACCORDING TO THE DATE OF YOUR ORDER.
BY PLACING AN ORDER YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS SET OUT BELOW.
YOUR CONTRACTUAL PARTNER IS:
IMMENSE HORIZON
160 rue Achille Viadieu
31400 Toulouse, France
ALL PRICES ARE GIVEN IN EUROS. SHIPPING COSTS ARE CALCULATED DEPENDING ON CUSTOMER GEOGRAPHICAL ZONE, UNLESS A FIX AMOUNT IS MENTIONNED AS AN OPTION FOR THE PRODUCT.
THE SALES AGREEMENT WILL BE CONFIRMED AFTER THE PAYMENT WENT THROUGH BY PAYPAL.
IT MIGHT OCCUR, THAT WE DO NOT HAVE ALL ITEMS IN STOCK. PLEASE TAKE INTO ACCOUNT THAT WE WORK WITH VERY LIMITED STOCKS.
WE WILL IMMEDIATELY PROCESS YOUR ORDER AS SOON AS WE GET THE EXACT AMOUNT OF MONEY. THE ITEMS WILL BE SEND VIA THE FRENCH POST OFFICE, OR PRIVATE COMPANY.
1. VALIDATY OF THE TERMS AND CONDTIONS
WE WILL CARRY OUT ALL DELIVERIES AND SERVICES ON THE BASIS OF THE FOLLOWING TERMS AND CONDITIONS.
THE CONTRACT OF SALE IS SUBJECT TO THE FRENCH LAW.
2. SUPPLY AND CONCLUSION OF CONTRACT
OUR PRICELIST, BROCHURES AND PUBLICATIONS ON THE INTERNET ARE EFFECTIVELY WITHOUT OBLIGATION. ANY OFFER CAN BE WITHDRAWN, AS LONG AS THERE IS NO OTHER WRITTEN AGREEMENT. THE CONTRACT IS ACCEPTED UPON RECEIPT OF THE ORDERED GOODS.
PLEASE NOTE THAT THE VIEWS ON THE WEBSITE DOES NOT ALWAYS FULLY AND EXACTLY TRANSLATE AND RESTORE THE COLORS AND/ OR MATERIALS OF THE REAL PRODUCTS.
IN ADDITION, THE CONFIGURATIONS OF SCREENS AND MONITORS CAN SHOW THE BUYER SOME DEVIATIONS FROM REALITY. CONSEQUENTLY THE RESPONSIBILITY FOR IMMENSE-HORIZON CANNOT BE HELD DUE TO A MARGINAL NUANCE BETWEEN COLORS AND/ OR MATERIALS DISPLAYED
AND COLORS AND/ OR MATERIAL OF PRODUCT AS SHIPPED.
3. DELIVERY CONDITIONS AND DELAYS
THE ITEMS WILL BE DELIVERED USING THE FRENCH POST OFFICE OR PRIVATE COMPANY IN CASE OF OVERSIZED PRODUCT SUCH AS FURNITURE PIECES. SHIPMENTS TO CUSTOMERS LIVING ABROAD MAY BE SUBJECT TO IMPORT DUTIES AND TAXES,
WHICH ARE THE RESPONSIBILITY OF THE RECIPIENT. DELIVERY DATES ARE DEPENDENT ON THE POSTAL SERVICES IN THE LAND WHERE THE ORDER WAS MADE;
THEREFORE WE ARE UNABLE TO GUARANTEE DELIVERY TIMES.
IF THE BUYER REFUSE TO ACCEPT HIS ORDER, WE WILL NOT REIMBURSE ANY POSTAL OR DELIVERY COSTS.
4. PRICES AND PAYMENT CONDITIONS
ALL PRICES ARE GIVEN IN EUROS. VAT IS INCLUDED..
A SUCCESSFUL DELIVERY WILL ONLY OCCUR UPON PAYMENT BY PAYPAL. IF THE DELIVERY ADDRESS LIES OUTSIDE OF FRANCE,
THE END CUSTOMER AGREES TO TAKE ON ALL POTENTIAL IMPORT DUTIES AND GOODS TAXES INCURRED BY INTERNATIONAL DELIVERIES.
5. RETURNS
THE CUSTOMER HAS A PERIOD OF 10 DAYS TO RETURN, AT ITS EXPENSE, IF THE PRODUCTS DO NOT SUIT HIM. THIS PERIOD STARTS FROM THE DATE OF DELIVERY.
IF THIS PERIOD EXPIRES ON A SATURDAY, SUNDAY OR A HOLIDAY, IT’S EXTENTED UNTIL THE NEXT BUSINESS DAY.
THE CUSTOMER HAS THE CHOICE OF REQUESTING EITHER A REFUND, OR EXCHANGE THE PRODUCT. IN THE CASE OF AN EXCHANGE, THE RE-SHIPMENT WILL BE AT THE EXPENSE OF THE CUSTOMER. IMMENSE-HORIZON WILL MAKE EVERY EFFORT TO REFUND THE CUSTOMER WITHIN 30 DAYS, DIRECTLY TO HIS BANK ACCOUNT.FOR RETURNS, EXCHANGE OR REFUND, THANK YOU TO CONTACT OUR TEAM BY EMAIL, STATING YOUR ORDER NUMBER. RETURNS OF PURCHASED ITEMS SHOULD BE SENT BACK TO US, INCLUDING ALL PACKAGING.
THE RETURN OF SALES WILL BE REJECTED, IF:
THERE ARE TRACES OF USE
THE PRODUCT IS RETURNED WITHOUT THE ORIGINAL PACKAGING AND LABELLING.
THE GOODS ARE DAMAGED DUE TO TRANSPORTATION.
THE ITEMS CAN BE SENT TO THE FOLLOWING ADDRESS:
IMMENSE HORIZON
160 rue Achille Viadieu
31400 Toulouse, France
NO COSTS WILL BE COVERED IN THE EVENT THAT THE ITEM GOES MISSING DURING THE RETURN SHIPPING. WE RECOMMEND SENDING THE GOODS USING A TRACK & TRACE SHIPPING SERVICE. WE DO NOT REFOUND COSTS FOR SHIPPING AND CUSTOMS, AS WELL AS THE PAYMENT FEE FROM THE PAYPAL PAYMENTS.
6. LIABILITY
OUR LIABILITY FOR LOST, STOLEN OR DAMAGED GOODS IS IN ACCORDANCE WITH FRENCH LAW.
7. PRIVACY POLICY
OUR WEBSHOP WILL COLLECT ALL THE DATA REQUIRED FOR PROCESSING YOUR ORDER AND WILL ONLY USE IT FOR THIS PURPOSE. WE WILL MAINTAIN YOUR PRIVACY.
IN ADDITION, IMMENSE-HORIZON UNDERTAKES NOT TO PROVIDE INFORMATION ON ITS CUSTOMERS TO THIRD PARTIES.
8. FINAL PROVISION
FRENCH LAW IS APPLIED EXCLUSIVELY, ALSO WHEN ORDERS ARE PLACED FROM AND GOODS ARE DELIVERED ABROAD. HOWEVER WE MAY APPEAL TO THE COURTS
IN THE CUSTOMER COUNTRY OF RESIDENCE. THE PARTIES WILL ENDEAVOUR TO SETTLE ANY ARGUMENTS THAT MAY ARISE FROM THE REALIZATION OF THE SALES CONTRACT IN AN AMICABLE WAY. WITH THE PLACING OF AN ORDER, THE CUSTOMER ACCEPTS THESE GENERAL TERMS AND CONDITIONS. IMMENSE-HORIZON RESERVES THE RIGHT TO ALTER THE TERMS AND CONDITIONS AT ANY TIME.
9 - INTELLECTUAL PROPERTY
PATTERNS, ACCESSORIES, DRAWINGS, PHOTOGRAPHS, OBJECTS AND IMAGES OFFERED BY THE WEBSITE AND WEBSHOP ARE THE PROPERTY OF IMMENSE-HORIZON
AND ARE PROTECTED BY THE LAW OF INTELLECTUAL PROPERTY. THE BUYER AGREES TO MAKE USE OF PRODUCTS ORDERED ONLY FOR THE PURPOSES INTENDED.
ANY OTHER USE OF THE MODELS, DESIGNS,LOGOS PHOTOGRAPHS, OBJECTS AND IMAGES, SUCH AS REPRODUCTION, MARKETING, DISTRIBUTION AND PUBLISHING BY ANYONE IS STICTLY PROHIBITED AND CONSTITUTES AN INFRINGEMENT WICH MAY BE PUNISHED CRIMINALLY AND CIVILLY.